Returns & Refunds
We want you to be completely satisfied with your purchase from Vyleth. If for any reason you are not happy with your order, you may return it for a refund.
Eligibility for a Refund:
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You must initiate the return within 30 days of receiving your order.
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The item must be in its original condition, unused, and in its original packaging.
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We cannot accept returns on gift cards or final sale items.
How to Initiate a Return:
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Contact us at contact@vyleth.com within the 30-day window, providing your order number and the reason for the return.
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Our team will provide you with a return authorization and the return address of our supplier's warehouse.
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Carefully package the item and send it back to the address provided. Please note that you are responsible for the return shipping costs. We recommend using a trackable shipping service.
Refund Process: Once our supplier's warehouse receives the returned item, it will be inspected. If it meets the eligibility criteria, we will process a full refund to your original payment method. The refund may take 6-12 business days to appear on your statement, depending on your bank.
Example: You bought a pair of gold-plated earrings for $25. After receiving them, you decide they are not the right style for you. You email us within 30 days to request a return. We provide you with the return address. You ship the earrings back at your expense. Once our warehouse confirms the item is in good condition, we issue a $25 refund to your credit card.